Carrier and APN

step 1

Check carrier and APN

If issues occur after activation, change the carrier and APN settings.

  • Data slows down or is inaccessible
  • If data is not available when traveling to the country
step 2

Change carrier and APN

  • Check carrier and APN  in step 1
  • It should match your eSIM’s country.
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Notice for
UAE Customers

We’re currently unable to sell UAE eSIMs to users located within United Arab Emirates. However, you can still top up an existing eSIM or purchase one before arrival.

If you’re outside the UAE, our services are available as usual. We appreciate your understanding and apologize for any inconvenience. For further assistance, please contact our support team.