Scanning the QR code on the iPhone automatically starts the installation process. Click continue. (If scanning is difficult or impossible, use the manual entry code.) Once the eSIM is verified, click done. Give the newly added eSIM a name and click continue. For example: 'Travel', 'Secondary', 'Cellular Data'. In the Default Line options, select 'Primary' to continue receiving messages and calls on your existing number. Then click Continue. To continue using iMessage and FaceTime with your existing number, select 'Primary'. Then click continue. In the Cellular Data options, select eSIM. To avoid additional roaming charges, turn off 'Allow Cellular Data Switching'. Then click continue. (If you are not traveling, leave it as the default.)

There may be several reasons why you are having trouble scanning the QR code. Please refer to the checklist below to easily solve the issue. 1. Is your phone compatible with eSIM? First, check if your phone model is compatible with eSIM. If the phone is compatible but cannot be registered, make sure it is unlocked. 2. Are you connected to Wi-Fi? You cannot install an eSIM without a Wi-Fi connection. For a stable installation, it is recommended to install the eSIM at home connected to Wi-Fi before your trip. For multi-country products, please check if the country you are in is included before installation. 3. If you have difficulty installing via QR code, try installing manually. If the installation does not work with the QR code, you can install it manually. Supera Link sends a manual code along with the QR code via email. Tap 'Enter details manually' at the bottom of the QR code scan screen and enter the manual code to install. 4. If installation is not possible, an eSIM may already be installed. The eSIM QR code can only be scanned once. If you attempt to scan multiple times, you may receive a message saying 'Cannot add data plan'. It is possible that the eSIM has already been successfully installed. Please check if there is an eSIM on your phone in the SIM card manager/cellular settings. If the eSIM is not installed, please contact customer service. 5. If the eSIM QR code still doesn't work If you still can't scan the QR code after trying all the methods above, please contact customer service via chat. The Supera Link CX team is available 24/7 to assist you.

You can check the connection status of your Supera Link eSIM by navigating to the Settings menu on your device. Look for the 'Cellular' or 'Mobile Data' section to view information about your eSIM connection.

With our unlimited data plans, you can enjoy daily usage based on your daily quota you selected. We also provide various options in custom plans (if any). Additionally, if you opt for a multi-day plan, you can utilize it throughout its validity period according to the daily limits outlined in your unlimited plan. Should you surpass your daily limits, you will still have access to data, but a fair usage policy will be enforced.

BENOSIM eSIMs are compatible with a wide range of newer smartphones and tablets, including models from Apple, Samsung, Huawei and Oppo. To ensure compatibility, check with your device manufacturer. Notice on Incompatible (exception) models: devices manufactured in China/Hong Kong do not have eSIM functionality. How to check: Go to Settings Check for the Add eSIM button on the Cellular screen Note: iPads can only use this feature if they are models with cellular capabilities. Supported Apple device models: iPhone 16e iPhone 16 Pro & Pro Max iPhone 16 Plus iPhone 16 iPhone 15 Pro & Pro Max iPhone 15 Plus iPhone 15 iPhone 14 Pro & Pro Max iPhone 14 Plus iPhone 14 iPhone 13 Pro & Pro Max iPhone 13 Mini iPhone 13 iPhone 12 Pro & Pro Max iPhone 12 Mini iPhone 12 iPhone 11 Pro & Pro Max iPhone 11 iPhone XS & XS Max iPhone XR iPhone SE (2020 & 2022) iPad 7 iPad Mini 5 iPad Pro (11") iPad Pro 2 (11") iPad Air 3 iPad Air 4 iPad Mini 6th generation iPad Air 5th generation iPad 8th generation iPad 9th generation iPad 10th generation Supported Samsung device models: Galaxy S25 Ultra Galaxy S25+ Galaxy S25 Galaxy S24 FE Galaxy S24 Ultra Galaxy S24+ Galaxy S24 Galaxy S23 Ultra 5G Galaxy S23+ 5G Galaxy S23 5G Galaxy S22 Ultra 5G Galaxy S22+ 5G Galaxy S22 5G Galaxy S21 Ultra 5G Galaxy S21+ 5G Galaxy S21 5G Galaxy S20 Ultra Galaxy S20+ Galaxy S20 Galaxy Note 20 Galaxy Note 20 Ultra 5G Galaxy Z Flip Galaxy Z Flip 3 5G Galaxy Z Flip 4 5G Galaxy Z Fold Galaxy Z Fold 2 5G Galaxy Z Fold 3 5G Galaxy Z Fold 4 5G Galaxy S24 series Galaxy Z Flip 5 series Galaxy Z Flip 6 series Galaxy Z Fold 5 series Galaxy Z Fold 6 series Supported Google Pixel device models: Pixel 9 Fold Pixel 9 Pro XL Pixel 9 Pro Pixel 9 Pixel Fold Pixel 8 Pro Pixel 8a Pixel 8 Pixel 7 Pro Pixel 7a Pixel 7 Pixel 6 Pro Pixel 6a Pixel 6 Pixel 5 Pixel 4a Pixel 4 Pixel 3a Pixel 3 Supported others device models: Huawei P40 Huawei P40 Pro Huawei Mate P40 Pro Oppo Find N2 Flip Oppo Find N3 Oppo Find N3 Flip Oppo Find X3 Pro Oppo Reno 5A Oppo Find X5 Oppo Find X5 Pro Oppo A55s 5G Oppo Reno 6 Pro 5G Motorola Razr 2019 Motorola Razr 5G Motorola Razr 40 Motorola Razr 40 Ultra Motorola Razr+ Motorola Edge+ Motorola Edge 30 Pro Motorola Edge 40 Motorola Edge 40 Pro G52J 5G G52J 5G II G53J 5G Rakuten Mini Rakuten Big-S Rakuten Big Rakuten Hand Rakuten Hand 5G Sony Xperia 10 III Lite Sony Xperia 10 IV Sony Xperia 10V Xperia 1 IV Sony Xperia 5 IV Sony Xperia 1 V Sony Xperia 5 V Sony Xperia Ace III

For unlimited data plan, it will be happened if you consume the data more than the daily quota of your unlimited package. Then Fair Usage Policy (FUP) will activate in that case. Don’t worry, it will be normal again right after reset time arrive on the next day